Caterer.com Recruiting in Hospitality Podcast

Keeping hospitality afloat – the back-office functions we can’t survive without

Throughout lockdown the hospitality people responsible for keeping our venues secure, making sure payroll was met, managing revenue streams and the technology keeping everyone in the loop, have been working hard behind the scenes.

As businesses transition back into trading mode, Caterer.com caught up with Jane Pendlebury, Chief Executive Officer of HOSPA, the Hospitality Professionals Association, to discuss why her members are crucial to successful hospitality businesses.

Join the conversation on our social channels: LinkedIn | Twitter | Instagram

We WILL come back and we WILL come back stronger

Caterer.com #CatchUps - Time to catch up with inspiring #hospitality people.

"We WILL come back and we WILL come back stronger!" - Dr Hilary Cooke from Merlin-Consultancy and author of 'Picking up the Pieces' – A Practical Guide for Leaders in a Post-crisis world. 

Join the hospitality industry conversations over on our social media channels - @Catererdotcom. You'll find us on LinkedIn, Twitter and Instagram. 

Kellie Rixon, MBE – What happens next?

Time to catch up with inspiring hospitality people.

Mary Hemsworth chats to Kellie Rixon MBE FIH , Chair at the Institute of Hospitality

"Hospitality is a formidable industry with amazing people. And when you think about what we deal with on a day to day basis it's inspiring."

Kellie shares with us her plans for the Institute and ‘what happens next.

A hard reset for hospitality - surviving 2020 and thriving in 2021

Robert Richardson FIH has faced a few challenges in his career.  The most recent was taking up a new role as Manager of the Cave Hotel and Golf Resort in the middle of a pandemic.

Caterer.com caught up with Robert 5 weeks after the move to talk about leadership, how hospitality has changed over the past few months and how the sector is gearing up for its toughest challenge yet – managing redundancies, creating leaner workforces and finding the right path forward.

"Leaders and managers also have to be mindful of their people’s mental wellbeing. Ultimately and analytically. redundancy will be based on costs at the end of the day and that is where emotional intelligence comes in. That's where our respect for the individual, our respect for their mental health and respect for their wellbeing comes into play." - Robert Richardson FIH shares his views on the reality of navigating the path ahead.

Read more on our blog: https://bit.ly/3iTr9S3

Excited and raring to go

Caterer.com #CatchUps

Time to catch up with inspiring hospitality people.

Gerry Haughian chats to Stuart Williams, MD, Foodies Bespoke Recruitement.

"Exciting times! 'I’m really looking forward to working with candidates again, we’re excited and raring to go. It’s a complex time and if we can all work together to get the industry moving, then I’m all for that."

#hospitality #hospitalityindustry #catchup #reopeninghospitality

Equity in the workplace; Listen, learn and commit to action

“When there is injustice in the world, do you continue putting your comfort in front of making meaningful change?” 

Shereen Daniels 'The HR Conversationalist' of HR Rewired and our CEO Jon Wilson, of Totaljobs Group talk equity in the workplace, and how employers can actively listen, learn and commit to change.

At Caterer.com and Totaljobs Group, we believe that as a business, we have a responsibility to speak up and to stand with the black community. We fully support the Black Lives Matter movement and are proudly joining others in a call for real change. We hope that this interview helps the thought process and enables change within hospitality organisations across the UK.

 

Angels of the Nation

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Paul Rogers chats to 'The Angel of the Nation’ founders Paul & James Gilley (PJ Search and London Hospitality Festival)

Time to catch up with inspiring hospitality people.

Paul Rogers chats to the 'Angels of the Nation’ founders Paul & James Gilley (PJ Search and London Hospitality Festival) about launching their non-profit campaign to raise £25,000 to make 181 angel sculptures as a symbol of eternal gratitude to those NHS workers.

“We want to recognise and honour the NHS front line people who risked everything." 

All funds raised go towards the creation of the angels and any surplus donated to the NHS Charities Together.

Please share your support on social media using #angelsofthenation and by visiting: www.justgiving.com/crowdfunding/angelsofthenation  

We love the hospitality industry

Caterer.com Catch Ups

Time to catch up with inspiring hospitality people.

Natalie Wood chats to Caroline Wright, Managing Director from Taste Hospitality Recruitment

"People are looking forward to great food, wine and chat. I'm hoping it's going to be really busy and even if covers are reduced then that’s what we're going to have to do. Adapt so that trade which used to be busy on Thursday, Friday, Saturday might be more spread out. Hospitality might have to change the way things work and it could be that Monday Tuesday Wednesday are busier because people might not be able to book in at weekends like they have in the past. #reopeninghospitalilty #hospitality #hospitalityindustry #catchup

Preparing for re-opening

Caterer.com Catch Ups

Time to catch up with inspiring hospitality people.

Darryl Bate chats to Martyn Ball, MCIPD, People & Development Director EMEA & Ben Gabbitas Head of Recruitment UK, Malmaison, Hotel Du Vin, Part of Frasers Hospitality Group

“We’re leaping into a July opening with anticipation. We’ve asked our people whether they think they are ready, and able, to come back into the work environment. We want them to be confident and reassured as we prepare to reopen.”

#hospitality #hospitlaityindustry #eatingout #catchup

Sharing positive industry stories

Caterer.com Catch Ups

Time to catch up with inspiring hospitality people.

Paul Rogers chats to Phil Street, Co-founder of Momentum Hospitality Recruitment Phil has set up a podcast ‘Hospitality meets…’ to share positive industry stories and raise awareness of the challenges we all face.

"I meet so many people and they've all got great stories, particularly when you're interviewing candidates. So I thought 'let's start telling people's stories'. That was the concept of the podcast. I meet with people from all sectors of the industry, hear their stories and give them a voice.”

#hospitality #hospitalityindustry #catchup

Opportunities to look at the bigger picture

Caterer.com Catch Ups

Time to catch up with inspiring hospitality people.

Gerry Haughian chats to Sarah Powell, Director of HR at Belmond Le Manoir aux Quat’Saisons.

“Some have learned new skills, others are NHS volunteers. CV-19 has brought out the very best in our people. We launched our Online Learning Academy, that our team put together, for the Belmont global team. It's a platform centred around our core values and you can find courses, articles to read and information and videos to keep the culture alive during lockdown. It’s also an opportunity for our people to look at the bigger picture for themselves."

Working together to come back strong

Time to catch up with inspiring hospitality people.

Paul Rogers chats to Ed Vokes from Evolve Hospitality.

“In April hospitality was in shock, June is about having conversations and positively moving forward. You want to see everyone come out of the other side of this.  We’re all in the same boat and I’ve been chatting to others in similar roles who are all working together to come back strong.”