Caterer.com Recruiting in Hospitality Podcast

Making the candidate journey a memorable one

George Kyriacou chats to Oli Cavaliero, Head of Talent Management at Honest Burgers

"We've tried to make the candidate journey a memorable one. In the last few years I've seen recruitment adapt and you've have to flex your style to move with the times. The arrival of tech in the candidate journey has certainly changed the process. Going forward, post COVID-19, recruiters will need a really good insight into the candidate and what they are looking for from an employer. Businesses will have to make sure that interview or assessment centres are engaging and formative and, most importantly, be transparent as a company that candidates will want to work for."

Keeping the hospitality spirit alive

Time to catch up with inspiring hospitality people.

Kathy Dyball from Caterer.com chats to Adele Oxberry, MD and Jo Simovic, Chief Operating Officer at Umbrella Training. They talk about Skills London 2021, keeping the hospitality spirit alive and encouraging young people to the hospitality sector.

“We’re currently doing some initiatives with Skills London signposting young people to hospitality and keeping that spirit alive.

In 2021, the Skills London event is going to be the biggest yet so we're creating a hospitality world where everyone that come into Excel is going to be excited by how brilliant the sector is. We're really excited about how innovative the staging will be, based on gamification and artificial intelligence.

What we've got to remember for Skills London is we're going to be up against other sectors that may be a bit more interesting to a younger person, a bit more exciting. So we want is for the hospitality industry to get them excited, using technologies that they can relate to and are available now. "

Opportunities for creativity and keeping the hospitality excitement alive

Caterer.com Catch Ups

Time to catch up with inspiring hospitality people.

Rob Bradley chats to Natalie Cash Recruitment Manager, Peach Pubs .

“We will be taking out some tables and making sure people can dine really safely with us. We've got our menus ready. They're slightly simpler, with less on the main menu so we can run our kitchens with fewer chefs who can safely work together. “There will be more emphasis on specials and our chefs, a team of really solid guys who know Peach very well.

With the reduced menus our chefs will be able to decide their own specials, reacting to the weather or the supply better. It means that there's lots of opportunity for them to get creative and keep that excitement alive."

 

Get prepared and focus on yourself

Caterer.com Catch Ups

Time to catch up with inspiring hospitality people.

Eleni Kasparis chats to Aidan Fraser, Cria Talent & Charlie Smith, The Hospitality Circle. “We're going to see a change in customers, especially how they are with hospitality workers. The level of respect is going to go up because there’s more appreciation, not only of what we do but because hospitality has been missed.

In terms of trends, it's going to be exciting. Deliveries and takeaways are booming and it will be really interesting to see if people continue to eat at home and whether it continues to be a surging growth area. It probably will continue for a long, long time; the days have been squashed into small, intimate rooms will be less popular in the future.

#hospitality #hospitlaityindustry #eatingout #catchup

Why is it important to protect your employer brand?

Caterer.com Catch Ups | Mary Hemsworth interviews Tim Foster, Director at Yummy Pubs Tim Foster, Director and Head of Awesomeness at Yummy Pubs

During COVID-19 the hospitality sector has featured in the news cycle with both good and not so good stories.  Consumers will remember Leon, Brewdog, Yummy and others who have earned respect for their brands through their actions.

Customers have also been doing what they can to help local hospitality businesses that were forced to close during lockdown by buying takeaways food parcels and gift vouchers, spending £11.7m. And in an overwhelming vote of confidence, 3.6m people have already started booking their Christmas party or meal out to help hospitality businesses bounce back, stronger than ever.

Read more at blog.caterer.com

How employers can make the best use of lockdown

Caterer.com Catch Ups

Time to catch up with inspiring hospitality people. Gerard Haughian at Caterer.com caught up with Claire Johnston, Head of People from Manorview Group

“Connection is really important, we are going to need to share best practice and ideas and right now nobody's in competition with anybody. Competition will come back but the only competition we're in is against COVID-19.

We need to be able to reopen as a Scottish hospitality industry and move forward but we also need to make this time count. You know, my father in law said, "don't get to the end of this time and think, "I should have done more because we're never going to have this time again’.

The need to diversify, re-starting a start-up and consistently talking!

Caterer.com Catch Ups.

Time to catch up with inspiring hospitality people.

Eleni Kasparis at Caterer.com caught up with Vinny Khatwa, MD of The Generate Group Vinny tells us why skills learnt in other sectors have a place in the hospitality sector and can offer endless opportunities to diversify.

"Great skills are transferable - We've seen people move from electronic retail into the hospitality industry at fairly senior levels. You can easily cross pollinate skill sets. From my perception it's more about understanding the business and what benefits you can add to a different sector."

All things ‘well-being’, the future is bright and so are rooftop bars

Caterer.com Catch Ups

Time to catch up with inspiring hospitality people.

Eleni Kasparis at Caterer.com caught up with Craig Prentice, MD of mum In the latest Catch Up, Caterer.com’s Eleni Kasparis chats about Mental Health Awareness Week, #nowpause and all things health with Mum's Craig Prentice.

“It’s been an incredible difficult time with everyone dealing with it in their own way. How do you get the balance right between being there for someone but also looking after ourselves too? We’re all in the same boat, going in the same river, and the spirit of hospitality is definitely coming through at the moment."

How hospitality’s kitchens are opening up to feed those in need

Eight weeks ago, Open Kitchens didn’t exist.  Now it’s a not for profit, national food solution bringing together restaurants and their local communities to fund, produce and deliver free meals to those in need. This impressive initiative was founded by the team at Go dine and Go dine digital, as a response to the COVID 19 crisis.

Caterer.com's Calvern James caught up with Adam Roberts CEO & Founder to find out why Open Kitchens was launched in response to the COVID 19 crisis, what its achieved and how you can get involved.

Useful links:

• https://openkitchens.co.uk/
• https://blog.caterer.com/

HR's return to its roots of welfare and the care of team members

Caterer.com Catch Ups

Time to catch up with inspiring hospitality people.

Robert Bradley at Caterer.com caught up with Emma Jayne, HR Director at The Dorchester Collection.

"Human Resources has gone back to its roots of welfare and the care of team members. Many years ago this was HR's sole purpose as a personnel and training function. The safety & welfare of our team is paramount and early on we committed to every single employee receiving a phone call from their manager once a week. Good mental health is important and we're so fortunate our Exec Team are Mental Health First Aiders.”

 

Surviving lockdown and the future of casual dining in the UK

Dan Grantham, Talent Engagement Manager at Y0! Sushi chats with our very own Freddie Wallis about surviving lockdown, having fun, staying healthy and the future of casual dining in the UK.

“Working from home will become more prevalent, potentially impacting on the ‘grab and go’ lunchtime trade.  Business models will have to change as ‘in home’ dining takes off." says Dan.

Look after the small guys, promote each other and sliding pints across the bar for social distancing

Catch Ups, where the team at Caterer.com have regular catch ups with inspiring hospitality people, so they can share with you their views, initiatives and ideas.

Eleni at Caterer.com caught up with Conrad Brunton, Managing Director of Tonic Talent

“I hope the industry comes out of lockdown with as few people left behind as possible. Let’s keep sharing information and ideas, helping each other because we’re stronger together."

Conrad Brunton, Managing Director of Tonic Talent shares with us how lockdown has created a sense of community within hospitality, not just locally in Birmingham but throughout the UK.